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Korte Stukken 8,
5371 MN Ravenstein.
The Netherlands

+31 (0) 486 437 681

info@bamdexwpc.com

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CONTACTFORM

    Frequently Asked Questions (FAQ) for WPC Professionals (Dealers, Importers, Distributors)

    What is WPC (Wood-Plastic Composite) and what advantages does it offer?

    WPC is an innovative composite material, composed of high-quality recycled wood fibers and polymers. It combines the aesthetic appeal of natural wood with superior performance: extreme durability, resistance to moisture, mold, and insects, UV stability, colorfastness, and is virtually maintenance-free. This results in a long lifespan and low operational costs for the end-user.

    Which product categories are included in your WPC assortment?

    Our extensive WPC assortment includes high-quality solutions for: Decking Systems: Deck boards for residential and commercial applications. Facade Cladding: Durable and aesthetic panels for exterior walls. Fencing & Garden Screens: Robust and low-maintenance systems. Beams & Joists: Versatile for pergolas, canopies, and various constructions, including hybrid WPC-aluminum options for higher structural demands. Garden Houses & Pavilions: Complete, durable kits. Garden Furniture: Low-maintenance and weather-resistant furniture solutions.

    Are your WPC products environmentally friendly and sustainable?

    Absolutely. Our WPC products significantly contribute to sustainable building practices. They are manufactured from recycled materials, reducing the demand for virgin timber and giving waste a second life. This underscores our commitment to circularity and environmental protection.

    Technical Specifications & Performance

    What are the technical specifications regarding fire safety, slip resistance, and load-bearing capacity of your WPC products?

    All relevant technical specifications, including fire classifications (where applicable for certain product categories), slip resistance coefficients, and maximum load-bearing values for beams and decking systems, are available in our technical datasheets and product sheets. These documents can be provided upon request.

    How do WPC products perform under extreme weather conditions (heat, frost, UV)?

    Our WPC products are specifically developed and tested for extreme weather resistance. They are UV-stabilized to minimize significant fading and maintain their structural integrity and aesthetics in both high temperatures and severe frost, without cracking, splitting, or warping.

    Do you offer hybrid WPC-aluminum solutions, and what is their added value?

    Yes, for specific applications such as load-bearing beams and high-performance constructions, we offer WPC-aluminum hybrid beams. These combine the aesthetics of WPC with the superior structural rigidity, load-bearing capacity, and corrosion resistance of an aluminum core, making them suitable for projects with higher technical requirements.

    Installation & Maintenance (As a selling point for the end-user)

    How easy are your WPC products to install?

    Our WPC products are designed for efficient and relatively straightforward installation. Detailed installation guides and technical drawings are available for all product categories to ensure correct placement.

    What maintenance do WPC products require?

    WPC is virtually maintenance-free. Regular cleaning with water and a mild, non-abrasive cleaning agent is sufficient to keep the products looking optimal. Sanding, staining, or painting is not required, which is a significant advantage over traditional wood products.

    Partnership, Logistics & Distribution

    What support do you offer to dealers, importers, and distributors?

    We offer extensive partner support, including:

  • Access to a complete marketing package (images, brochures, presentations).
  • Technical product training and installation workshops.
  • Sales support and advice.
  • Technical documentation and certifications.
  • Support for large project inquiries.
  • Do you offer samples or product swatches for potential customers?

    Yes, we can provide samples and product swatches from our assortment for showrooms or client presentations. Please contact our sales department for possibilities.

    What about logistics, lead times, and Minimum Order Quantities (MOQ)?

    We utilize efficient logistical processes and strive for short lead times. Specific details regarding lead times and MOQs vary per product and depend on order size and destination. Please contact our sales department for a detailed quote and planning.

    Do you offer a warranty on your WPC products?

    Yes, we offer an extensive product warranty on all our WPC product categories, which underscores our commitment to quality and durability. Exact warranty terms and conditions are available in our general terms and conditions and upon request.

    Are your products certified according to relevant industry standards?

    Where applicable, our products comply with relevant national and international quality and safety standards. Specific certifications are available in our technical documentation.

    Are there possibilities for private labeling or custom solutions?

    Depending on the project size and specifications, we can discuss possibilities for private labeling or custom solutions. Please contact us to discuss your specific requirements.